Privacy Policy

Last updated: May 9, 2026

1. Information We Collect

When you submit a booking request through our website at ecoluxtransportusa.com, we collect the following information:

  • Full name
  • Phone number
  • Email address
  • Pickup and drop-off locations
  • Travel dates and times
  • Flight information (if applicable)
  • Special requests or notes

2. How We Use Your Information

We use the information you provide solely to:

  • Confirm and manage your transportation booking
  • Send SMS and email booking confirmations and reminders
  • Contact you regarding your reservation
  • Improve our services

We do not sell, rent, or share your personal information with third parties for marketing purposes.

3. SMS Communications

EcoLux Transport USA sends SMS text messages to customers who provide their phone number when submitting a booking request at ecoluxtransportusa.com/booking. By entering your phone number and submitting the booking form, you expressly consent to receive SMS text messages from EcoLux Transport USA regarding your reservation, including:

  • Booking confirmations
  • Reservation reminders
  • Driver dispatch notifications
  • Service updates related to your booking

How to opt in: SMS consent is obtained at the time of booking by submitting your phone number on our booking form at ecoluxtransportusa.com/booking.

How to opt out: You may opt out at any time by replying STOP to any SMS message you receive from us. After opting out, you will receive one final confirmation message and no further SMS messages will be sent.

For help: Reply HELP to any SMS message or contact us directly at (407) 487-2929 or [email protected].

Message and data rates may apply. Message frequency varies based on booking activity. SMS consent is not a condition of purchase or service.

SMS opt-in data and consent will not be shared with third parties or affiliates for marketing purposes.

4. Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. Your data is transmitted securely and stored only as long as necessary to fulfill your booking.

5. Third-Party Services

We use the following third-party services to operate our booking system:

  • Twilio — for SMS delivery
  • Google Calendar — for scheduling and availability
  • Nodemailer — for email confirmations

These services have their own privacy policies and handle data in accordance with their terms.

6. Your Rights

You have the right to request access to, correction of, or deletion of your personal information. To make a request, contact us at:

7. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date. Continued use of our website constitutes acceptance of the updated policy.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us: